Social Protection Spotlight

The role of social dialogue in formulating social protection responses to the COVID-19 crisis

Social dialogue is not only essential for informing social protection preparedness prior to shocks, but also for formulating immediate responses in crisis contexts when there is a high risk of social conflict. Social dialogue should be pursued on a continuous basis as countries address the various phases of crises and tackle the particular challenges arising in the medium and long terms.

This policy brief focuses on the key role of social dialogue when formulating immediate responses to the COVID-19 crisis and addressing its various phases. It highlights the importance of social dialogue to prepare social protection systems for future crisis.