Q&As on Business, Wages and Benefits

Wage-setting process

Question: A supplier pays his workers only once a month. For the first month’s work, payment is delayed until the end of the second month. Is this ok?

Answer: Concerning salary payment, the “maximum intervals for the payment of wages should ensure that wages are paid… not less often than once a month in the case of employed persons whose remuneration is fixed on a monthly or annual basis" [1]

[1] Paragraphs 4 and 4(b) of the ILO Wage Protection Recommendation, 1949 (No. R85). See also, Article 12 (1) of the Protection of Wages Convention, 1949 (No. 95) “wages shall be paid regularly”.

Question: Do international labour standards provide that wages should be a subject of negotiations?

Answer: Collective bargaining is a voluntary process used to determine terms and conditions of work and regulate relations between employers, workers and their organisations, leading to a collective agreement.[1]

Collective bargaining is a fundamental right.[2]

The ILO Committee on Freedom of Association has concluded that wages, benefits and allowances may be subject to collective bargaining[3].

Collective bargaining can take place at the enterprise level, at the sector or industry level, and at the national or regional level. It is up to the parties themselves to decide at what level they want to bargain. ILO standards and principles regarding collective bargaining emphasises the voluntary nature of collective bargaining, and so there should be no compulsion to bargain, or legal barrier to bargain, at any specific level of the economy. A refusal by a union or employer(s) to bargain at a specific level is not an infringement of freedom of association.

[1]Several ILO conventions set out a framework for collective bargaining in practice: the Right to Organise and Collective Bargaining Convention, 1949 (C98) (see particularly Article 4); the Freedom of Association and Protection of the Right to Organise Convention, 1948 (C87); the Workers' Representatives Convention, 1971 (C135); and the Collective Bargaining Recommendation, 1981 (R143).
[2]See, ILO Declaration of Fundamental Principles and Rights at Work, 1998, paragraph 2(a)
[3]ILO Digest of decisions and principles of the Freedom of Association Committee of the Governing Body of the ILO, Fifth (revised) edition, ILO, Geneva, 2006. See paragraph 913

Question: What does ILO consider to be good practice concerning wages and collective bargaining?

Answer: The MNE Declaration gives guidance on good practice concerning wage setting. “When multinational enterprises operate in developing countries, where comparable employers may not exist, they should provide the best possible wages, benefits and conditions of work, within the framework of government policies. These should be related to the economic position of the enterprise, but should be at least adequate to satisfy basic needs of the workers and their families.” [1]

The MNE Declaration encourages home and host governments to promote collective bargaining between MNEs and their workers: “Governments, especially in developing countries, should endeavour to adopt suitable measures to ensure that lower income groups and less developed areas benefit as much as possible from the activities of multinational enterprises.”[2] And “measures appropriate to national conditions should be taken, where necessary, to encourage and promote the full development and utilization of machinery for voluntary negotiation between employers or employers' organizations and workers' organizations, with a view to the regulation of terms and conditions of employment by means of collective agreements.”[3]

[1]ILO Tripartite Declaration of Principles Concerning Multinational Enterprises and Social Policy, paragraph 34
[2]Ibid, paragraph 35.
[3]Ibid, paragraph 50.


Basic safeguards of wages

Question: According to ILO standards, is there a maximum portion of the wage that can be variable (conditioned on output)?

Answer: The international labour standards do not set a particular means for calculating payment. The prupose is to allow flexibility in establishing and calculating wages, subject to the following basic safeguards to protect workers from abusive practices:

Adequacy of wage: The minimum wage paid (whether a fixed wage or piece rate) should be adequate to meet the needs of workers and their families[1], taking into account, as far as possible and appropriate in relation to national practice and conditions:

  • the general level of wages in the country, the cost of living, social security benefits, and the relative living standards of other social groups;
  • economic factors, including the requirements of economic development, levels of productivity and the desirability of attaining and maintaining a high level of employment[2];
  • changes in the cost of living and other economic conditions.[3]

ILO has not specified what reference points to use in determining whether a minimum wage is adequate for meeting the basic needs of a worker and his or her family. Instead, the ILO advocates social dialogue, in particular collective bargaining, for determining wages at sector level and tripartite consultations for setting minimum wages nationally or extending collective bargaining agreements.

The Tripartite Declaration of Principles concerning Multinational Enterprises and Social Policy (MNE Declaration) is the ILO normative instrument addressed specifically to enterprises. Concerning wages, ILO guidance to enterprises encourages multinational enterprises to ensure that wages are sufficient to meet the needs of the worker and his or her family. Specifically, MNEs should provide wages and benefits “not less favourable” than those offered by “comparable employers in the country concerned.”[4] If no comparable employers exist, companies should “provide the best possible wages, benefits and conditions of work, within the framework of government policies. These should be related to the economic position of the enterprise, but should be at least adequate to satisfy basic needs of the workers and their families.”[5] In addition, the MNE Declaration stresses the valuable role of collective bargaining in determining conditions of employment[6].

Payment in legal tender, made directly to the worker: Wages payable in money should be paid only in legal tender and paid directly to the worker. Payment should not be made in the form of promissory notes, vouchers or coupons.[7] Workers must be free to dispose of their earnings as they choose, although voluntary thrift may be encouraged. If permitted by national laws or regulations, collective agreements or arbitration awards, wages may be partially paid in the form of allowances in kind where payment in the form of such allowances is customary or desirable, provided that they are appropriate and beneficial. The value of any payment in kind should be assessed at reasonable market prices[8].

Transparency of payment calculation: Payments should be transparent, showing clearly the gross wages, any deductions taken and for what purpose, and net wages due. Deductions from wages should occur only if prescribed by national laws or regulations or fixed by collective agreement or arbitration award. Deductions for loss or damage to goods should be made only in cases where it has been proven that the worker is responsible.[9] Workers should be informed in writing of any deductions made[10]. No deductions should be made for the purpose of obtaining or retaining employment, paid either to the employer or an intermediary.

Regularity of payment: Wages should be paid regularly. In case of piece rate payment systems payments should be not less than twice a month. Adequate records should be kept[11]. Upon the termination of a contract of employment, the worker should be paid a final settlement of all wages due within a reasonable period of time having regard to the terms of the contract[12].

Equal pay for work of equal value: Rates of remuneration should ensure equal remuneration for men and women workers for work of equal value[13].

Limits and conditions for deductions for provision of commodities or services by the undertaking: Any commodities sold or services provided by the undertaking should be provided at a reasonable price. Stores established and services operated by the employer should not be operated for the purpose of securing a profit but for the benefit of the workers concerned. There should be no coercion involved in the purchase of goods or services.[14]

[1]Minimum Wage Fixing Convention, 1970 (No. 131) Article 3(a).
[2]Convention No. 131, Article 3
[3]Recommendation No. 135, paras. 3 and 11
[4]Ibid, para. 33
[5]Ibid, para. 34
[6]Measures appropriate to national conditions should be taken, where necessary, to encourage and promote the full development and utilization of machinery for voluntary negotiation between employers and employers’ organizations and workers’ organizations, with a view to the regulation of terms and conditions of employment by means of collective agreements.” MNE Declaration, para. 50
[7]C. 110, Article 26 and 28
[8]C. 110, Article 27
[9]R. 110, paragraph 25
[10]C. 110, Article 31 and 32
[11]C. 110, Article 33 and 35; R. 110, paragraphs 9-18
[12]C. 110, Article 34
[13]R. 110, Paragraph 27; see also Equal Remuneration Convention, 1951 (No. 100)
[14]C. 110, Article 30

Question: An employee has to buy stationery or personal protective equipment needed in the course of work, because there is no proper procurement or finance department setup to do this. The employee has to pay for the item first then claim back from the company and sometimes the reimbursement takes a long time. Is this practice ok?

Answer:If the amount of money needed for the purchase is substantial, and the delay in reimbursing the worker poses difficulties for the worker in meeting the basic needs of his or her family, the practice may not be consistent with the principles of the relevant international labour standards. The system should not disrupt regular payment of wages and should be clearly explained to the worker.

Relevant International Labour Standards
Minimum Wage Fixing Convention, 1970 (No. 131)
Minimum Wage Fixing Recommendation, 1970 (No. 135).
Other normative instruments
ILO Tripartite Declaration of Principles Concerning Multinational Enterprises and Social Policy, paragraph 33.

 

Minimum wage / Living wage

Question: What is ILO’s view on how to calculate a “living wage”?

Answer: The ILO Constitution refers in the Preamble to the "provision of an adequate living wage.” The 1944 Declaration of Philadelphia concerning the aims and purposes of the ILO emphasizes the need for "policies in regard to wages and earnings, hours and other conditions of work calculated to ensure a just share of the fruits of progress to all and a minimum living wage to all employed and in need of such protection"[1] This principle was affirmed most recently in the ILO Declaration on Social Justice for a Fair Globalization, adopted in 2008.

The notion of a living wage, although not the phrase itself, is found in the Minimum Wage Fixing Convention, which speaks of "the needs of workers and their families"[2]. The Committee of Experts on the Application of Conventions and Recommendations (CEACR) has explained that “the establishment of a minimum wage system is often portrayed as a means for ensuring that workers (and in some cases, their families) will receive a basic minimum which will enable them to meet their needs (and those of their families); hence the frequent use of the term ‘minimum living wage’. Efforts to implement such a concept imply an attitude or a policy which aims at improving the material situation of workers and guaranteeing them a basic minimum standard of living which is compatible with human dignity or is sufficient to cover the basic needs of workers. Such a policy is in line with the International Covenant on Economic, Social and Cultural Rights as regards every person's right to receive remuneration equivalent at least to a wage which makes it possible for workers and their families to lead a decent life”.[3]

The Minimum Wage Fixing Recommendation expressly states that it should constitute one element in a policy designed to overcome poverty and to ensure the satisfaction of the needs of all workers and their families[4]. It also provides that the fundamental purpose of minimum wage fixing should be to give wage earners necessary social protection as regards minimum permissible levels of wages[5].

The CEACR has also noted that "the minimum wage implies that such a wage must be sufficient for the subsistence needs of workers and their families. Thus, the meeting of subsistence needs are both a criterion of minimum wage fixing and one of the objectives of the Convention. Nevertheless, the needs of workers and their families cannot be considered in a vacuum; they must be viewed in relation to the country's level of economic and social development".[6] Other factors to be taken into consideration, as far as possible and appropriate in relation to national practice and conditions, include:

  • the general level of wages in the country, the cost of living, social security benefits, and the relative living standards of other social groups;
  • economic factors, including the requirements of economic development, levels of productivity and the desirability of attaining and maintaining a high level of employment. [7]
  • changes in the cost of living and other economic conditions.[8]

The purpose of a minimum wage is to provide workers protections where there is no extended and effective means of fixing wages across various sectors, in particular through collective bargaining.[9] Consequently, ILO has not specified what reference points a government might use (often referred to as a “basket of goods”) in determining whether a minimum wage is adequate for meeting the basic needs of a worker and his or her family. Instead, the ILO advocates social dialogue, in particular collective bargaining, for determining wages at sectoral level and tripartite consultations for setting minimum wages or extension of collective bargaining agreements.

The Tripartite Declaration of Principles concerning Multinational Enterprises and Social Policy (MNE Declaration) encourages enterprises to “obey the national laws and regulations, give due consideration to local practices and respect relevant international standards.”[10]

Specifically concerning wages, the MNE Declaration also encourages multinational enterprises to ensure that wages are sufficient to meet the needs of the worker and his or her family. Specifically, MNEs should provide wages and benefits “not less favourable” than those offered by “comparable employers in the country concerned.”[11] If no comparable employers exist, companies should “provide the best possible wages, benefits and conditions of work, within the framework of government policies. These should be related to the economic position of the enterprise, but should be at least adequate to satisfy basic needs of the workers and their families.”[12]

In addition, the MNE Declaration stresses the valuable role of collective bargaining in determining conditions of employment.[13]

To learn more about minimum wages in practice, you can consult the ILO Minimum Wage Database. This database includes statistics for over 100 countries on the level of minimum wages in absolute terms as well as relative to both GDP per capita and average wages, whenever available. It also includes information on the institutional aspects of minimum wage systems, including the type and degree of involvement of social partners.

[1]ILO Declaration of Philadelphia, Part III, paragraph (d). This principle is also found in the United Nations Universal Declaration of Human Rights: "Everyone who works has the right to just and favourable remuneration ensuring for himself and his family an existence worthy of human dignity, and supplemented, if necessary, by other means of social protection.” (Article 23.3) and “[e]veryone has the right to a standard of living adequate for the health and well-being of himself and of his family, including food, clothing, housing, medical care, necessary social services, and the right to security” (Article 25.1)
[2]Minimum Wage Fixing Convention, 1970 (No. 131) Article 3(a)
[3]General Survey on minimum wages, 1992, para. 33
[4]Minimum Wage Fixing Recommendation No. 135, para. 1
[5]Ibid., para. 2
[6]General Survey, para. 281
[7]Convention No. 131, Article 3
[8]Recommendation No. 135, paras. 3 and 11
[9]Convention No. 131, Article 1(1)
[10]ILO Tripartite Declaration of Principles Concerning Multinational Enterprises and Social Policy, para. 8
[11]Ibid, para. 33
[12]Ibid, para. 34
[13]Measures appropriate to national conditions should be taken, where necessary, to encourage and promote the full development and utilization of machinery for voluntary negotiation between employers and employers’ organizations and workers’ organizations, with a view to the regulation of terms and conditions of employment by means of collective agreements.” MNE Declaration, para. 50.


Payment in-kind

Question: Is it OK if workers receive accommodation and food, but no cash payment for their work?

Answer: Payment in kind should not fully replace cash remuneration. The labour laws in many countries specify the maximum proportion of the wages that may be paid in kind; this usually varies from 20 to 40 per cent. An amount reaching 50 per cent in kind unduly diminishes the cash remuneration which is necessary for the maintenance of the worker and his family[1].

Furthermore, within the maximum percentage allowed by law, the following further safeguards should apply:[2]

  • when authorized under national laws or regulations, collective agreements or arbitration awards;
  • where the allowances offered in lieu of money are fairly valued and meet the personal and family needs of the worker; and
  • when no payment is made in the form of liquor or drugs.

Because payment in kind makes workers more dependent and vulnerable, there is a risk that improper forms of payment may lead to situations of forced labour. Payments "in-kind" in the form of goods or services should not create a state of dependency of the worker on the employer[3].

[1]Protection of Wages, Paragraph 117
[2]Protection of Wages Convention, 1949 (No. 95), Article 4; Protection of Wages, ILO, Geneva, 2003, Paragraph 92
[3]Combating forced labour: A handbook for employers and business, ILO, Geneva, 2008


Disciplinary deductions from wages

Question: Is there is an international labour standard on disciplinary deductions from wages?

Answer: International labour standards are silent on the issue of whether it is permissible to make disciplinary deductions from wages.[1] The Committee of Experts on the Application of Conventions and Recommendations (CEACR) has noted that in many countries the imposition of disciplinary penalties by way of wage deductions is formally prohibited. In countries that authorize disciplinary deductions from wages, the national legislation also contains provisions guaranteeing the procedural fairness of the disciplinary action such as requiring written notification of the worker or recognizing the right to lodge an appeal.[2]

The CEACR also has noted that the labour standards concerning protection of wages establish three main principles:[3]

  1. Deductions of any type, to be lawful, need an appropriate legal basis—national laws or regulations, collective agreements or arbitration awards; individual agreement is not sufficient.
  2. All authorized deductions must be limited so that the net amount of wages received by workers should in all cases be sufficient to ensure a decent living income for themselves and their families.
  3. All relevant information regarding the grounds on which and the extent to which wages may be subject to deductions must be communicated in advance to the workers concerned so as to avoid any unexpected decrease in their remuneration which would compromise their ability to support themselves and their household. The preferable means is appropriate references in their contracts of employment or the permanent display of the relevant laws, regulations and internal regulations at the workplace, and in any event by means which ensure that workers have advance notice of the nature and extent of all possible deductions, and are aware of their rights concerning procedural safeguards set out in national law.

[1]Relevant international labour standards concerning deductions include the Protection of Wages Convention, 1949 (No. 95) and the Protection of Wages Recommendation, 1949 (No. 85). Paragraphs 2 and 3 of Recommendation No. 85 deal only with deductions from wages for the reimbursement of damages caused by bad or negligent work or for damage to materials or to the property of the employer, and deductions in payment for the use of materials, tools and equipment supplied by the employer
[2]ILO General Survey on Protection of Wages (2003), paras. 242 and 244
[3]See, ILO General Survey on Protection of Wages (2003), paras. 295-297


Compensation for night work

Question: Does night work require payment of higher wages?

Answer: Article 8 of the Night Work Convention (No.171) provides that compensation for night workers in the form of working time (i.e. shorter schedules or longer breaks), pay (i.e. night work premium) or similar benefits shall recognize the nature of night work. Paragraphs 8 and 9 of the Night Work Recommendation (No.178) elaborate on financial compensation. ILO instruments recognize that night work must carry an extra compensation, preferably but not necessarily in the form of higher wages.

Question: A factory fines workers for taking unapproved leave or for not meeting minimum quality standards. Under what circumstances would a policy on fines be inconsistent with the Forced Labour Convention(s)?

Answer: Fines for violations of facility rules such as quality standards and unexcused absences are not an issue of forced labour as they do not relate to whether a worker is being coerced into working, although they may raise issues regarding other principles of international labour standards, including protection of wages.

Question: What are the different international regulations/standards on the intervals of salary payment e.g. monthly, bi-weekly, etc. and the corresponding day(s) of the month the payment is actually made to the employee?

Answer: The recommended maximum interval depends on how the wages are calculated. The Protection of Wages Recommendation, 1949 (No. 85) provides the following guidance:

4. The maximum intervals for the payment of wages should ensure that wages are paid--

(a) not less often than twice a month at intervals not exceeding sixteen days in the case of workers whose wages are calculated by the hour, day or week; and

(b) not less often than once a month in the case of employed persons whose remuneration is fixed on a monthly or annual basis.

5. (1) In the case of workers whose wages are calculated on a piece-work or output basis, the maximum intervals for the payment of wages should, so far as possible, be so fixed as to ensure that wages are paid not less often than twice a month at intervals not exceeding sixteen days.

(2) In the case of workers employed to perform a task the completion of which requires more than a fortnight, and in respect of whom intervals for the payment of wages are not otherwise fixed by collective agreement or arbitration award, appropriate measures should be taken to ensure--

(a) that payments are made on account, not less often than twice a month at intervals not exceeding sixteen days, in proportion to the amount of work completed; and

(b) that final settlement is made within a fortnight of the completion of the task.

For information on national law provisions, please see our Working Conditions Laws Database.

Question: Is there any provision in international labour standards regarding the treatment of the recruitment fees?

Answer: Deductions of any type from wages, to be lawful, need an appropriate legal basis—national laws or regulations, collective agreements or arbitration awards. Individual agreement is not sufficient.

The general principle which companies are encouraged to follow is that workers should not be charged directly or indirectly, in whole or in part, any fees or costs for employment placement services. However, some exceptions are allowed in national law: “in the interest of the workers concerned, and after consulting the most representative organizations of employers and workers, the competent authority may authorize exceptions... in respect of certain categories of workers, as well as specified types of services provided by private employment agencies”. (Private Employment Agencies Convention, 1997 (No. 181), Article 7, C. 181) Therefore, it is important to consult national legislation on whether placement fees may be charged to workers.

However, Article 9 of the Protection of Wages Convention provides that any deduction from wages with a view to ensuring a direct or indirect payment for the purpose of obtaining or retaining employment, made by a worker to an employer or his representative or to any intermediary (such as a labour contractor or recruiter) must be prohibited.

In other words, direct payment by the worker for the services of a private placement agency are permitted, but without involving any deduction from wages, in those countries where the operation of fee-charging employment agencies is permitted under national laws or regulations.

All relevant information regarding the grounds on which and the extent to which wages may be subject to deductions must be communicated in advance to the workers concerned so as to avoid any unexpected decrease in their remuneration which would compromise their ability to support themselves and their household. The preferable means is appropriate references in their contracts of employment or the permanent display of the relevant laws, regulations and internal regulations at the workplace, and in any event by means which ensure that workers have advance notice of the deductions for placement services, and are aware of their rights concerning procedural safeguards set out in national law.

Question: If an employee’s payment is delayed by 1 week is this considered forced labour? Or is there a maximum window (2 weeks, 1 month, etc.) by which time an employee must be paid and it would not be considered forced labour?

Answer: If the delayed payment of wages is not systematic and not intended to control the worker (e.g. it may be caused by a temporary cash transfer problem, for example), this would not be forced labour.

Forced or compulsory labour is any work or service that is provided by a person under the menace or threat of a penalty and where that person does not work voluntarily.

Refusal to pay wages may constitute a penalty and delayed payment of wages is a possible indicator of a forced labour situation. For instance, the Committee of Experts on the Application of Conventions and Recommendations (CEACR) has expressed “concern about the vulnerable situation of migrant workers, including migrant domestic workers, who are often subjected to abusive employer practices, such as retention of passports, non-payment of wages, deprivation of liberty, and physical and sexual abuse, which cause their employment to be transformed into situations that could amount to forced labour".

In its examination of the application of Forced Labour Convention, 1930 (No. 29) by ratifying countries, the CEACR has referred to the non-payment of wages, or delayed payment of wages, only when this practice was accompanied by an element of coercion and/or threat. In most of the cases examined, the situations related to the manipulation of wages by the employers which led to a situation of indebtedness of workers who found themselves in a vulnerable situation.

A longer delay in payment of wages would be a stronger indicator, as it is more likely to create or aggravate a situation of vulnerability. The temporal dimension of non-payment and its impact on the freedom of workers to leave the employment may vary depending on the level of salary, country, institutional safeguards or other factors. There is no set length of delay which would automatically constitute forced labour.

Question: Under what conditions is it ok to require a deposit from the worker for uniforms?

Answer: In general, withholding and non-payment of wages, including for a sizable deposit, constitutes a restriction which may prevent the workers from leaving if they change their minds. However, deposits of a reasonable amount do not constitute forced labour if the workers are informed of the conditions for return of the deposit, and that the deposit is indeed refunded once they have fulfilled these conditions. In the case of a deposit required for a uniform, the worker should be made aware that should they choose to leave the deposit will be refunded to them upon returning the uniform. Any other requirements, such as that the uniform be returned in reasonable condition, should be clearly indicated and applied in a manner which does not deter workers from leaving if they so desire.

A deposit which is not returned when the worker leaves is not a deposit but a requirement that the worker pay for his or her uniform. Such deductions from workers’ wages are an issue of protection of wages. “Appropriate measures should be taken to limit deductions from wages in respect of tools, materials or equipment supplied by the employer to cases in which such deductions--

(a) are a recognised custom of the trade or occupation concerned; or

(b) are provided for by collective agreement or arbitration award; or

(c) are otherwise authorised by a procedure recognised by national laws or regulations” and not simply company policy.

If the above conditions are met, then it would be acceptable for the worker to be required to pay for his or her uniform and it should be made clear to the workers that the uniforms are their property.

Question: Is there is an international labour standard on disciplinary deductions from wages?

Answer: International labour standards are silent on the issue of whether it is permissible to make disciplinary deductions from wages. The Committee of Experts on the Application of Conventions and Recommendations has noted that in many countries the imposition of disciplinary penalties by way of wage deductions is formally prohibited. In countries that authorize disciplinary deductions from wages, the national legislation also contains provisions guaranteeing the procedural fairness of the disciplinary action such as requiring written notification of the worker or recognizing the right to lodge an appeal.

The Committee of Experts also has noted that the labour standards concerning protection of wages establish three main principles. First, deductions of any type, to be lawful, need an appropriate legal basis—national laws or regulations, collective agreements or arbitration awards; individual agreement is not sufficient. Second, all authorized deductions must be limited so that the net amount of wages received by workers should in all cases be sufficient to ensure a decent living income for themselves and their families.

Lastly, all relevant information regarding the grounds on which and the extent to which wages may be subject to deductions must be communicated in advance to the workers concerned so as to avoid any unexpected decrease in their remuneration which would compromise their ability to support themselves and their household. The preferable means is appropriate references in their contracts of employment or the permanent display of the relevant laws, regulations and internal regulations at the workplace, and in any event by means which ensure that workers have advance notice of the nature and extent of all possible deductions, and are aware of their rights concerning procedural safeguards set out in national law.

Question: A factory fines workers for taking unapproved leave or for not meeting minimum quality standards. Under what circumstances would a policy on fines be inconsistent with ILS?

Answer: The key principles in protection of wages include the following:

1. Deductions of any type, to be lawful, need an appropriate legal basis—national laws or regulations, collective agreements or arbitration awards; individual agreement is not sufficient, nor is unilateral imposition through a company policy.

2. All authorized deductions must be limited so that the net amount of wages received by workers should in all cases be sufficient to ensure a decent living income for themselves and their families.

3. All relevant information regarding the grounds on which and the extent to which wages may be subject to deductions must be communicated in advance to the workers concerned so as to avoid any unexpected decrease in their remuneration which would compromise their ability to support themselves and their household. The preferable means is appropriate references in their contracts of employment or the permanent display of the relevant laws, regulations and internal regulations at the workplace, and in any event by means which ensure that workers have advance notice of the nature and extent of all possible deductions, and are aware of their rights concerning procedural safeguards set out in national law. See Protection of Wages Convention (No. 95) and Recommendation (No. 85), 1949.

Question: Does a worker have the right to appeal a decision to discipline?

Answer: The relevant international labour standards depend on the specific potential punishment.

In cases where the disciplinary procedure results in deductions from wages, the Committee of Experts on the Application of Conventions and Recommendations, discussing the Protection of Wages Convention, has noted that in countries that authorize disciplinary deductions from wages, the national legislation also contains provisions guaranteeing the procedural fairness of the disciplinary action such as requiring written notification of the worker or recognizing the right to lodge an appeal.

In cases resulting in termination of employment, workers should have the right to appeal, within a reasonable amount of time, against that termination to an impartial body, such as a court, labour tribunal, arbitration committee or arbitrator.

More generally, any worker should have the right to submit a grievance without suffering prejudicial consequences, and to have it examined according to appropriate procedures. A perceived unfair disciplinary proceeding could constitute a grievance if it concerns the employer-worker relationship or is likely to affect the conditions of employment of one or more workers in the enterprise, if the situation appears to be contrary to the provisions of a collective agreement, individual employment contract, national laws or other rules.

Question: A facility has a policy requiring its employees to provide advance notice of resignation beyond what is legally required; if an employee resigns sooner than the amount of time specified in the policy, the company will deduct a certain percentage of the employee's wages. Employees that are terminated by the facility during the probationary period are not paid their wages for the days worked. Employees that resign by their own choice during their probationary period are not paid their wages for the days worked. Is this ok?

Answer: Notice requirements are balancing the right of workers to leave employment when they so desire with the right of the employer to a reasonable period of time to identify a replacement worker. Notice requirements are set by national law, as it is for the government, ideally in consultation with the workers’ and employers’ organizations, to determine the appropriate balance between these competing rights. Workers and companies both should abide by the notification provisions in national law. Any penalties imposed on workers for failure to give the legally required minimum notice should be set according to national law, which company policy should respect.

The probationary period is providing the employer and worker a period of time for either or both sides to determine if the worker is suitable for the job, and if the job is suitable for the worker. If either decides that the fit between worker and job is not right, they are free to stop the working relationship at any time during this period, subject to notice provisions, and should not incur a penalty for exercising this right. Withholding wages that the worker has earned when the employer exercises this right is not forced labour (e.g., Forced or Compulsory Labour Convention (No. 29); Abolition of Forced Labour Convention (No. 105). However, it is inconsistent with provisions on protection of wages, Protection of Wages Convention (No. 95) and Recommendation (No. 85), 1949. Workers should be remunerated for days worked, regardless of whether the employer choses to terminate the employment relationship. Withholding wages to deter or penalize a worker for exercising his or her right to terminate the employment relationship is coercive, and contradicts the purpose of a probationary period.

Question: Some of our sites/companies are offering loans to employees as part of our employee care program. To make sure the good initiative does not turn into something negative, we are looking at forming a policy to avoid incidents that would be regarded as bonded labour, obstruction to freedom of movement and that the instalment payments result in the daily wage falls below minimum wage.

Answer: The policy should clarify that wage advances and loans to employees should not be used as a means to bind workers to employment. Advances and loans should not exceed the limits prescribed by national law. Deductions from wages made for the repayment of a loan should not exceed the limits prescribed by national law. Workers should be informed of the terms and conditions surrounding the granting and repayment of advances and loans.

Internet access

Question: I am an oceangoing Chief Officer, and have been working on ships for the last 5 years. Each employment contract is based on 4-5 months and this is also the period of separation from family and loved ones. Many vessels do not have Internet connections which makes communication with family very difficult. Are there International Instruments that underline the need for the employer to provide crew on ships with regular Internet access?

Answer: The international labour standard that addresseses the issue of internet access, which you may find useful in your discussions with management is the Maritime Labour Convention. Guideline B3.1.11 – Recreational facilities, mail and ship visit arrangements – states the following:
1. Recreational facilities and services should be reviewed frequently to ensure that they are appropriate in the light of changes in the needs of seafarers resulting from technical, operational and other developments in the shipping industry.
4. Consideration should also be given to including the following facilities at no cost to the seafarer, where practicable:
(j) reasonable access to ship-to-shore telephone communications, and email and Internet facilities, where available, with any charges for the use of these services being reasonable in amount.

Digital wage payments

Question: Is the use of cryptocurrencies legal for wage payments?

Answer: Cryptocurrencies are generally not recognized as legal tender in most countries, aligning with the ILO Convention No. 95 (Protection of Wages, 1949), Article 3. This convention stipulates that wages should be paid in legal tender, prohibiting payment in forms such as promissory notes, vouchers, coupons, or any other form purported to represent legal tender. Consequently, paying wages in cryptocurrencies does not comply with this standard in the majority of jurisdictions. [1]

However, there are notable exceptions. As of data from 2022, El Salvador and the Central African Republic have recognized Bitcoin as legal tender, allowing for its use in wage payments within these countries.

In parallel, there's a growing interest in Central Bank Digital Currencies (CBDCs), which, unlike cryptocurrencies, are government-backed. Approximately 130 central banks worldwide are exploring, designing, testing, or even launching their digital currencies. Out of these, 15 are in testing phases, and 10 have launched their CBDCs. It is anticipated that CBDCs will become legal tender in their respective countries, which includes considering their use for wage payments as a significant application. Notably, China has recognized its CBDC, the digital yuan, as legal tender and has been conducting trials for paying public servants' wages with it since April 2023.

[1]See also the ILO Brief on responsible digital wage payments for an overview of the different considerations to maximize the potential of digital wage payments.